Web-app for Food Ordering
With the Covid-19 restrictions, many restaurants turn to food delivery as an alternative. But they can’t afford paying high commission-fees to the major delivery platforms. We offer Incase for Restaurants without commission. You get a branded food ordering & delivery app in a few clicks, with built-in marketing-tools and sales-channel. This way you can continue serving customers with their favourite food.
We developed many useful features for marketing, sales and promotion. If something's missing, get in touch.
No setup fee and no commission. Fixed monthly tariff (payment services not included). No hidden costs.
Register and start your business. Choose payment service, create the most appetizing menu and start delivery.
Incase is a white-label platform. Build customer relationships under your own brand and foster loyalty.
How the things started rolling
In late 2019 we began development of Incase - the ultimate customer experience platform to promote, shop, pay, reward and connect.
Suddenly the world was overwhelmed by the corona pandemic, and lockdowns followed. From a small group of restaurants we received a call. Their business was stopped in its tracks and they desperately wanted a solution to continue. Food delivery seemed a good option, but high commissions on delivery marketplaces would entirely undercut profitability.
Besides, they wanted a solution that would preserve their own brands, and extend relationships with customers, not take them away.
“We provide the software, you deliver the food.”
Ratings & reviews
01 Comprehensive menu
In our business portal you can create an appetizing menu, with many features:
specify detailed product information
define custom categories for better overview
use variations for portions, sizes or tastes
offer extras for add-ons and toppings
add caloric and allergenic notes
share links to product for direct ordering
download QR-codes for easy ordering
export the menu in PDF for in the restaurant
02 Extensive profile
contacts & media
address & location
based on Zipcodes
based on radius (available soon)
03 Seamless payments
Accept mobile payments to increase conversion
use mobile checkout in all situations
provide smooth customer experience
increase customer confidence
go cashless, contactless, cardless
ensure total privacy
secure payment processing
stimulate repeat purchase
04 Order processing
Enhance order insight for the customer
manage preparation & delivery stages
specify expected delivery time
send automatic status notifications
chat with customers (available soon)
05 Branded app
Be real, be yourself
develop your own brand
cherish your customers
Customize the app
link your domain
upload own logo
apply brand colour scheme
06 Food court
Collaborate with other restaurants and create extra sales channels. Unite forces and get even more orders!
mix products from multiple restaurants in 1 order
combine delivery (optional) to optimize cost and improve customer experience
split payments between restaurants automatically
maintain independent opening schedules
create and develop joint brand
07 Social channel
Reach out to your customers through the integrated messenger
no 3rd party dependency
rich content marketing
connect with your customers
build lasting relationships 1-on-1
share personal experiences
leverage on referrals
08 Ratings & reviews
Benefits for your business
every review is free advertising
consumers trust peer recommendations
good opportunity to resolve a customer's problem
constructive feedback can improve your business
create a closer relationship with customers
Differentiate from your competitors
earn 5-star ratings
collect reviews on every order
invite customers to share reviews
QR-codes on the menu
QR codes are powerful hyperlinks that connect the real to the digital world. Scanned with a smartphone they can link customers directly into the app to your menu, or a specific product, or to a checkout page. The possibilities are endless, that's why we apply this feature extensively, at your customer’s convenience. You can use them in menus or ads, in printed or online media, on flyers, banners or cars.
Now you can print receipts for every order directly from the portal on your receipt printer. Attach it to the delivery for your customer. The logo and contacts of your restaurant will be printed on the receipt. Every receipt will also have a QR-code that will lead the customer to his order in the app.
Now you can add a general announcement that will be presented to all users at the top of the first page in the app. Use the Announcement to convey generic information or breaking news. You can change the message any time in the Program properties.
Videos in posted messages
You can now post videos in the messages on the Incase Social Channel. Videos content amplifies the emotional effect of your marketing campaign. Upload your video content directly to our platform or link to videos uploaded on other platforms, like Youtube, Vimeo or Dailymotion Videos will be started automatically when they are scrolled into the view of the customer.
CCV Payment services
Recently we integrated the CCV Online Payment services. CCV is serving over 225,000 merchants in Europe and can offer a wide set of payment methods. For merchants in the Netherlands we support the most commonly used methods of iDeal and Mastercard/VISA credit cards. In Germany we also provide support for Giropay and in Belgium you can offer your customers Bancontact. Through Incase you can benefit from exclusive tariffs with CCV: iDeal now € 0.15